Samsung Galaxy is one of the most famous earbuds. Although they come in a pair, you can use each earbud separately. However, the right or the left Galaxy Bud stops working sometimes.
This issue also occurs with other brands too. In fact, it is a quite common but resolvable problem. There are a few trivial reasons for such an issue. But, you can fix your earbuds easily in a few steps.
1. Charge Your Galaxy Buds Fully
A low battery power is one of the main reasons your earbud is not working. If you have used them separately, the battery of one bud has drained earlier than the other.
Put the non-functioning bud into the charging case. Connect the provided charger with the case. Let the device charge for one to two hours.
You can also charge both buds by placing them in their respective slots. Make sure there is no dirt or blockage in the contact points, and clean them thoroughly.
2. Place the Devices Closer
As you know, Galaxy Buds are equipped with Bluetooth technology. So, they connect to other devices wirelessly.
However, the device should be within the range ideally less than 30 feet. You should place the earbuds closer to your mobile device for a successful connection.
3. Unpair or Forget
Unpair or forget your Galaxy Buds from your smartphone.
- Open the “Settings” on your mobile device and click “Bluetooth” settings.
- Click your “Galaxy buds” from the list of paired devices.
- Next, tap the “delete/forget/unpair” option.
- Place the buds back into the charging case and close the lid.
- After 10 seconds, open the case and the buds will enter Bluetooth pairing mode.
- Finally, connect them again to your phone.
- If this does not work, try the restart and reset method.
4. Reset Your Galaxy Buds
Most of the time, a temporary glitch causes the issue in pairing. Hence, the left or right earbud stops working. Performing a reset can resolve this problem;
- Put both right and left earbuds into the charging case.
- Don’t close the lid of the case.
- Now, open the Samsung app on your mobile device.
- Navigate to the “About” option and then choose “Reset”.
- Confirm the reset by tapping the button again.
5. Restart Your Samsung Buds
A simple restart works wonders sometimes. It removes temporary glitches. Here is how you can restart Galaxy earbuds:
- Put both buds in the charging case and close the lid.
- Wait for a few seconds until the indicator LED on the case turns OFF.
- Then, open the lid of the charging case.
- The earbuds will enter the pairing mode automatically.
- Similarly, restart your mobile device; turn it OFF and then ON again.
- Now, pair both devices and see if the buds work.
6. Reset Bluetooth Settings on Your Phone
The culprit may be your smartphone. So, you need to troubleshoot it. One of the effective solutions is to reset the Bluetooth settings:
- Open the “Settings” app on your Samsung phone. Then, go to the “Bluetooth” settings.
- Turn Bluetooth OFF, wait for a few seconds and then turn it ON.
- Another useful step is to clear the Bluetooth cache on your phone.
- From the Settings, go to the “Apps” tab.
- Click the three dots to expand the menu and choose “System apps”.
- Select “Bluetooth” then “Storage” and finally “Clear Cache”.
7. Update Firmware
Updating the firmware on your Galaxy Buds is also an effective trick. Because new firmware brings new features as well as solutions to existing software glitches. Here is how to do it:
- Open the “Galaxy Wearable App” on your smartphone.
- Open the “Earbuds Settings” and then click the “Software Update” option.
- Install the latest firmware version if it is available.
- Similarly, install the latest updates on your phone. You can navigate to the “Update” section from the “Settings” app.
8. Adjust the Audio Balance
If the sound is not coming from one of the earbuds, the audio balance is not adjusted. Samsung earbuds can work independently. Therefore, you can adjust the volume for each bud separately.
- In the Galaxy Wearable app, open the volume settings.
- Check the position of the sound slider. If it is on the extreme left, the right earbud will produce no sound.
- On the other hand, if the slider in on the extreme right, the left earbud is muted.
- Adjust the audio slider meanwhile, listen to the sound from both buds.
9. Clean Your Earbuds
Dirty speakers is another cause that one of the earbuds is not working. As you put the buds into your ears, the earwax can trap inside the tiny holes of the speaker grill.
- Gently remove the rubber tip that covers each bud.
- Use a cotton swab or a clean cloth to clean the speaker mesh.
- Also, clean the rubber tips thoroughly.
- Likewise, clean the charging contacts on the earbuds as well as in the charging case.
- Finally, connect with your phone and listen to the sound.
10. Sync Galaxy Earbuds
If you want to use both earbuds at the same time, you need to sync them first. Generally, the left bud syncs with the right one which then connects to your phone. So, first sync both buds with each other:
- Put both Galaxy Buds into the charging case.
- Now, hold down the touchpad on each bud for 7-10 seconds.
- Release the button when the battery indicator lights flash green.
- The earbuds have synced, pair them with your mobile.
11. Contact Samsung Support
Whenever my earbuds overreact, I try the above-mentioned solutions. They fix the issue and the buds start working normally. However, in very rare cases, these tricks do not work.
This shows that your device has a hardware defect that can happen due to a physical shock or maybe a manufacturing fault. Hence, you should contact Samsung support for a repair or replacement.
Frequently Asked Questions
Read the following queries commonly asked by the users. You will get more information about your Samsung earbuds.
Why my Galaxy Buds are not connecting to each other?
There may be some interference from other electronic devices such as baby monitors, security cameras, Wi-Fi routers, or microwaves. Try moving your buds to another place and connect again. Similarly, a low battery or outdated firmware can also cause connectivity issues.
What to do if one of my Samsung Galaxy earbuds is not charging?
First of all clean the contact points on the earbuds and in the charging case. Seat the buds properly into the case. Swipe their slots with each other. Also, try a reset and charge the case fully using the original charger and cable.
How to fix my dead Samsung earbuds?
Place the earbuds in the charging case and leave the lid open. The LED indicator inside the case will flash red, it means charging is going on. When the light turns green, charging is complete. Let the buds charge fully to revive them.
Also read: Fix Tozo Earbuds Cannot Charge
As a regular user of the earbuds, I think you are familiar with the common issues. Right or left Samsung Galaxy Bud not working is a frequently occurring problem. However, it does not mean that your device is bad or faulty. It happens due to a software glitch or some other temporary technical dispute. In this guide, you have seen that we can easily fix such kind of glitches.