Sonos speakers make great home theater systems by connecting to each other. They work efficiently and in collaboration. However, the users report that one of their Sonos speakers is not working.
There is another case in which only one Sonos speaker works out of all. Both these problems almost have the same causes. This guide aims to fix your problem. It is applicable to both types of issues with your Sonos speakers.
1. Restart the Speaker
The first and foremost solution is to restart the annoying speaker. It may have some temporary glitch or connectivity issue. A restart is one of the quickest ways to resolve such problems.
- Unplug the speaker from the electric power outlet.
- Wait for 30-60 seconds.
- Then, plug the power cord back into the speaker and turn it ON.
- This is how you can restart or power cycle your Sonos speaker.
2. Check the Connection and Cables
Sonos speakers can connect both wirelessly and wired. If you have connected through cables, check the connections. Make sure the speaker is firmly plugged into the system.
Moreover, check the cable, it should not be damaged, cut, frayed out, or burnt. Replace the damaged cable and use a fresh one. It can resolve the connection issue.
3. Troubleshoot the Internet Connection
Sonos speakers can also connect to each other via Wifi. So, weak internet signals can be the reason your speaker is not working.
It happens when a number of devices are connected to the same Wifi and compete with each other. You should move the speaker closer to the Wifi router.
Likewise, check the signal strength on other speakers. Check through the Sonos app whether the non-working speaker is added to the devices or not.
Connect the speaker to the internet using an Ethernet cable. Further, get all of your access points on the same wireless network so that speakers can stay connected with each other.
4. Remove Interfering Objects
Sometimes, some other appliances or gadgets interfere with your speaker. These may include Bluetooth or wireless devices, electrical appliances, or some metal objects.
So, check which devices are placed closer to your Sonos. Relocate the speaker or move a little away from suspected devices. See further details here.
5. Perform A Factory Reset
Another solution is to factory reset the annoying speaker. Remember that this troubleshooting step will remove the pairing information and other data. Here is how do you factory reset your Sonos:
- There is a button labeled “Reset” on your Sonos speaker. It is usually found at the back of the device.
- If the reset button is not available, use the power button.
- Disconnect the power cord of your speaker from the electric source.
- Press and hold the reset or power button for a few seconds.
- Meanwhile, plug the power cord into the electrical outlet.
- Release the button when the LED blinks white and then orange.
- Finally, pair the speaker through the app.
6. Restart Your System
The problem may be related to your internet network. So, you should restart and reboot the internet network along with the audio system. This will refresh both of the systems.
- Reach out to your Wifi modem or router. Unplug all the routers from the power outlet.
- Leave them disconnected for a couple of minutes.
- Then, connect to the power supply and turn it ON.
- Disconnect all of your Sonos devices from the power source once the Wifi network is back online.
- After 15-30 seconds, connect the power supply again.
- Now, force close the Sonos app from your mobile device.
- Once the whole system is turned ON and the LEDs are white, open the app.
- Make sure the devices are connected. Play some audio to check the performance.
7. Contact Sonos
Sometimes, the troubleshooting resolves the issue temporarily. However, it keeps on recurring. In such a case, there can be a hardware defect.
So, you should contact Sonos support and explain your problem. The manufacturer may give you some troubleshooting suggestions.
But, you have already performed all the potential solutions. Thus, explain your problem and ask for a permanent solution.
Frequently Asked Questions
If you have further queries regarding your Sonos One speaker, get answers in the following section.
What to do if only one of my Sonos speakers is working?
Power cycle your Sonos soundbar/Arc and all the speakers. Unplug the power source, wait a few seconds, and then re-connect. Likewise, reboot your internet network and mobile device. Also, try swiping the positions of the speaker and do a factory reset.
How to play two Sonos speakers simultaneously?
On your mobile device, open the Sonos app. Go to the “Settings” and then “System”. Navigate to the “Products” section. Click the speaker you want to play and add in the stereo pair. Next, tap the “Set up/Create Stereo Pair” option. Complete the process by following the on-screen instructions.
How many Sonos speakers can be connected together and play at the same time?
Sonos speakers can create a really large home theater system. You can connect up to 32 Sonos speakers together. They all will play the same sound. However, the speakers should be compatible and the connections should be strong enough.
Also read: Fixing Sonos One Won’t Connect to Wifi
I hope now you are enjoying the full-fledged sound from your home theater. This article has guided you thoroughly on how can you fix one of the Sonos speakers that are not working. This guide can also help you if only one of your Sonos speakers is working and the rest are not playing.