Fix The Polk Soundbar Keeps Turning Off-6 Solutions

Polk soundbars are reliable and durable. However, sometimes the users may face some technical issues. For example, the Polk soundbar keeps turning off and on automatically. It disconnects from the source over and over again.

Polk Soundbars are powerful and deliver good-quality sound. There are many versions and models of Polk soundbars. All of them are great for movies, gaming, and TV.

The soundbars from this brand give an ideal sound without surround sound speakers. Their Bluetooth connection also works efficiently. Moreover, the soundbars also offer many physical connectivity options.

If the issue of shutting OFF happens after a long period of inactivity then it is due to the manufacturing command. Sometimes, the soundbar turns OFF suddenly while watching a movie or after very brief inactivity.

In this case, there is some issue in the soundbar that needs a solution. We are suggesting some very helpful solutions in this guide. They work well for the Polk soundbar if it keeps turning OFF.

Table of Contents

1. Check the Power Outlet and Cable

Check the power outlet to which your Polk soundbar is connected. It may be turning OFF due to a poor power supply.

If the power keeps on disconnecting, the soundbar shuts OFF again and again. Make sure that you have plugged in the switch properly and that the source is delivering the required voltage.

Moreover, examine the power cord of your soundbar. Maybe it is defective, broken, or frayed out. In such a case, repair or replace the power cord.

2. Disable the Auto Shutoff Feature

This trick solves the issue for 4 hours. You can disable the auto shut-down feature. Your Polk soundbar will not shut off within 4 hours. However, it will go into standby mode after the said period.

Press and hold the ‘Power’ button and ‘Volume Down’ button for 10 seconds.
It will not auto-shut-off for the next 4 hours. You can repeat the process again.
Remember that you have to press these buttons on the soundbar itself, not on the remote.

3. Change the Settings on Your TV

The problem of auto-shutoff may be due to some wrong settings on your TV. Try fixing this issue by changing some settings on your TV. It is very simple to do.

Open the menu on your TV.
Go to ‘Sound’ settings.
Navigate to ‘Response time’ and change it to 20ms.

4. Reset Your Polk Soundbar

Resetting the soundbar is the best solution. This solution surely works and solves a number of problems. Your Polk soundbar may be behaving abnormally due to some software issue.

If you perform the reset function, it removes all the bugs. The device is refreshed and starts working efficiently. You can reset your Polk soundbar by the following method;

First of all, turn the soundbar off.
Press the ‘Stop’ or ‘Microphone Mute’ button for a few seconds.
Release the button when the display says “INIT OK”.
Wait a few moments and turn the soundbar on.

Now, pair it or physically connect it with your TV or another device. This solution also works for the older Polk soundbars without a display.

5. Check the Power Button

A faulty power button can also cause your soundbar to shut off automatically. In most of the cases, it goes unnoticed. So, you must check whether the power button is in good condition or not.

Press and click the button and notice any unusual thing. A faulty button will either be loose or hard to press.
Clean the sides of the button using a toothpick. Any accumulated dust or debris can lead to malfunctioning.
If the button is too defective, replace it with a new one. Remove the old button using a prying tool and install the new one in its place.
Take help from a professional technician if you are not confident enough to fix the device at home.

6. Contact Polk Audio

This guide has explained all the potential solutions to fix your soundbar. However, if nothing works then you should worry about hardware damage.

Maybe your Polk soundbar has some hardware problem. You need to consult the manufacturer or a technician to get your device examined thoroughly.

Final Words

We have told you some software solutions. These troubleshooting methods can resolve the problem of the Polk soundbar that keeps turning OFF.