We are here to help if your Sonos speaker is not found in the app. The Sonos app supports Sonos soundbars and speakers. You can download this app on an Android or iOS device.
You connect the Sonos speaker by searching it in the app. The Rooms section lists all the models of Sonos speakers.
Sometimes the app cannot discover your relevant speaker model. This issue is caused by several reasons. This article lists all the possible solutions.
We assure you that by the end of this article, your Sonos app will be able to find your Sonos speaker.
1. Sonos Support
This solution is very quick and simple. It will efficiently solve your problem if your Sonos speaker cannot be found. Follow these instructions;
- Open the Sonos app on your Android or iOS device.
- Go to Settings and navigate to the ‘Support’ tab.
- Next, click the ‘Find Missing Products’ option.
- Follow the on-screen instructions to complete the process.
In this way, you can discover your missing Sonos speaker on the Sonos app.
2. Check Power Supply
A failed power supply is a reason your Sonos speaker is not found in the app. Make sure that your speaker is connected to the power supply and is turned ON.
Press the play/pause button on your Sonos speaker. If the status indicator lights, it means the device is turned ON.
Carefully, check the power supply and power cable. If your Sonos speaker is not powered on it will not appear in the app.
3. Update or Reinstall the Sonos App
The app may be outdated or buggy. That’s why your Sonos speaker cannot be found on it. First of all, update the Sonos app to the latest version of Sonos S2.
If it does not help, uninstall the app from your device. Reboot and restart your device. Reinstall the app again.
Now, check the device list in the app. Hopefully, you can find your specific Sonos speaker now.
4. Power Cycle Your Sonos Speaker
This is one of the best tricks to resolve various issues. You can power cycle your Sonos speaker by the following process;
- Unplug your speaker from the power outlet.
- Wait for 5 seconds at least.
- Now, connect the speaker to the power supply again.
- The status indicator will glow white telling that the speaker is powering on.
- Once, your Sonos speaker is powered on, try finding it in the Sonos app.
- If the status light indicator glows green, it means you should add your speaker to the Sonos app.
5. Reboot the Wifi Router
Just like the speaker, you should also power cycle or reboot your Wifi router. It may be creating an issue that’s why your speaker cannot be found in the Sonos app. You can reboot your router by the method given below;
- Simply disconnect the power supply to your Wifi router.
- Wait a few moments and plug it in again.
- Keep patience until the router is back online.
- Now, reconnect your devices to the Wifi network.
Open the Sonos app and check whether your relevant speaker can be found or not.
Also Read: Best Noise-Canceling Bluetooth Headsets
6. Check the Wireless Connection
Another reason the app cannot find your speaker is out of range network. The distance between your Sonos speaker and the Wifi router is too much.
Your Sonos speaker cannot stay connected. So, weaker network signals prevent the speaker from discovering the app.
Place your Sonos speaker closer to the router. If you have connected your speaker to an Ethernet cable then move it closer to another nearest Sonos product.
Also, make sure that your Sonos speaker and mobile device (on which the Sonos app is downloaded) are connected to the same Wifi network.
If you have connected them to different networks, the app will not be able to find the speaker.
7. Make a Wired Connection
Your Sonos speaker may be facing trouble in connecting to the wireless network. It happens when you connect too many devices with the same network.
Making a wired connection can solve the issue. You just need an Ethernet cable. Plug one end into the Wifi router and the other end into the Ethernet port on your Sonos speaker. Now, discover your speaker in the Sonos app.
8. Remove Any Interference
Another electronic device can also interfere with the signals. Make sure that no electronic device is present in the close vicinity of your Sonos speaker.
Some electronic devices work on the same frequency as your Sonos speaker or Wifi router. So, they interfere with the signals. Resultantly, the Sonos app cannot find your speaker.
Another thing is the material on which you have placed your Sonos speaker. Do not place it on a metal surface instead use a wooden surface. Because metals can interrupt the wireless signals.
9. Connect to Another Device
Your Android, iOS device, PC, or Mac may be creating this issue. Suppose, if you have installed the Sonos app on your PC and it cannot find your speaker.
You should download the Sonos app on another device such as your Android phone. Now, search for the speaker from this device.
If it can be found then your previous device has some problem. Troubleshoot your device to solve this issue. In the case of the smartphone, reset it to the initial settings or restore the factory setting.
If none of the above solutions works then your speaker has some intricate issues. In such a situation, you should seek help from Sonos customer support. Go to their website and submit the complaint.
But, before this, you must try all the above solutions. We hope one of them can help you in finding your Sonos speaker in the app.
All these methods are tried and tested to fix your Sonos speaker that cannot be found. Stay connected with us. Keep giving your feedback. We are open to suggestions and queries.