Last updated on July 29th, 2022 at 08:30 am
Hisense Roku TVs are best for watching movies and your favorite shows. They come in different sizes. All Hisense Roku TVs are smart and come with the latest features.
The smart devices have a fragile software system that needs a regular upgrade. The software is vulnerable to glitches and bugs. They can create different sorts of problems.
For example, TV giving sound but no picture, some apps are not running, screen going black. One common issue with the Hisense Roku TV is automatic restart.
This situation is very frustrating. Especially, if your Hisense Roku TV keeps on restarting during the middle of a movie or show.
But, this problem can be solved in a few minutes. You do not need any technical assistance to solve this issue. Because this article is going to tell you the best working solutions.
All the methods listed here are verified and will fix your Hisense Roku TV which keeps on restarting.
1. Reboot Your Hisense Roku TV
This is a super solution to solve most of the technical problems. Rebooting a device deletes all the extra files and cleans its running memory.
So, your device is refreshed thereby improving its efficiency. In the present case, your Hisense Roku TV is restarting on its own. But, you should reboot it to solve this issue.
So, let us reboot your Hisense TV.
- Grab your Roku TV remote and press the “Home” button to open the menu.
- Go to Settings and then to the “System Settings.”
- Navigate to the “System Restart” tab. Tap the Restart button and continue the process.
There is another method to reboot your Roku TV.
- Just unplug your TV from the power source.
- Wait for 20-30 seconds.
- Plug in the power cord again and press the power button to turn your TV on.
Related: Turn ON Hisense TV Without Remote
2. Update the Latest Software Version
If your Roku TV is restarting on its own, its firmware may be outdated. The manufacturer keeps on releasing the upgraded software versions.
They not only add new features to your TV but also remove software bugs. So, the TV cannot work efficiently with the older version.
Sometimes, your Roku TV updates to the latest firmware version automatically. It happens if the feature is turned on in the settings. However, you can do it manually. Let us understand the process;
- Open the TV menu by pressing the “Home” button on the remote.
- Here you will see different options, select “Settings”.
- Now, navigate to the “System Settings.”
- Scroll to find the “System Update” and tap on the “Check Now” option.
- Next, proceed to the software update by following the on-screen instructions.
3. Check the Power Supply
The poor power supply can also trigger automatic restart on your Hisense Roku TV. The TV is not getting enough power. It may be caused by a fault in the power outlet or power cord.
Check the power cable is plugged in properly or not. Also, check the health of your TV’s power cable. Look for cuts, bends, and any signs of short circuit.
Moreover, you should also ensure that you are using a standard power cable specifically designed for your Hisense Roku TV. A second class or incompatible power cable can also cause the restarting issue.
Another reason for bad power supply is the faulty power outlet or low voltage. You can check this by plugging in some other device into the same power outlet to which your TV is connected.
4. Reset the Streaming Stick
A Streaming Stick can also cause this issue if it is connected to your TV. Maybe your Roku TV is unable to send enough power to the stick or it may have some bugs.
So, you can solve this issue in two ways. First, power cycle your Hisense Roku TV. Unplug the power cord and leave the TV turned off for 10 minutes.
Plug in the power supply again and turn your TV on. Next, restart and reset your Streaming Stick such as Roku or any other. Update the firmware of your Streaming Stick also. This method can fix your Hisense Roku TV if it keeps on restarting.
Related: Fix Hisense TV Not Turning ON
5. Examine the HDMI Cables
A damaged or defective HDMI cable can also trigger the restart issue on your Hisense Roku TV. Carefully inspect the cables and look for the signs of damage.
Also, make sure that the cable is plugged firmly into the HDMI port of your TV and the source device. Unplug the cable and clean the port properly.
Maybe dust or debris has accumulated in the port and creating trouble. Now, plug it back firmly and check your TV’s performance.
6. Ensure Powerful Network Signals
Since your Hisense Roku TV works with a Wifi network, poor signal strength can also cause restart problems. You should test your network speed.
Disconnect the Wifi from your TV and reconnect after some time. Check the router efficiency by connecting it with some other device.
Decrease the number of connections made with your Wifi router. Because if you have connected many devices with your Wifi network, they can affect its performance.
In addition, switch to a different channel. Another trick is to shift the frequency. Most of the Wifi routers feature dual frequencies.
Maybe something is interfering with the current frequency. So, changing the frequency can also resolve the problem.
7. Avoid Overheating
This issue may seem trivial. But, it really affects your TV’s health. When you watch your Hisense Roku TV for a long time, it heats up.
This device has an automatic shutdown feature to prevent overheating and accompanying damage. So, give your TV some time to rest.
Shut down and disconnect it from the power supply. Let it cool down fully and then plug it back in. A pro tip to avoid overheating is that you should keep your TV in an airy place.
Make sure that nothing is blocking the airflow to your TV. Furthermore, remove any nearby electronic devices. The heat from other devices can also affect your TV’s performance.
They may also interfere with the frequency of your Hisense Roku TV. Hence, causing it to restart frequently. Therefore, you should not put any electronic or magnetic device in the close vicinity of your Hisense Roku TV.
8. Reinstall the Channels or Apps
Sometimes your Hisense Roku TV keeps on restarting only when a specific channel is played or a certain app is launched. You should keenly notice the issue.
Find out the app or channel which triggers restart on your TV. In this case, your TV has no problem rather the app or channel is the culprit. They can be fixed in two ways.
The first method is to update the channel or app. The problem-creating channel or app is outdated or buggy. That’s why your Hisense Roku TV is restarting on its own.
The second method is to uninstall and reinstall the channel or app. Follow the instructions given below:
- Highlight the problem-creating channel using your Roku TV remote.
- Now, tap the button with the * symbol on it.
- You will see a number of options, choose the “Remove Channel” option.
- It will take a few minutes to delete the channel.
- After a few minutes, reinstall the channel.
- Open the ‘Home Screen’ on your TV and go to settings.
- Now, navigate to the “Streaming Channels”. Search the deleted channel and click on the reinstall option.
9. Disconnect the Headphones
Headphones are also a common problem-creator. If they are connected to your remote, they can trigger restart on your Hisense Roku TV.
Just disconnect the headphones from the remote to resolve the problem quickly. However, if it is essential to use headphones, you can try other troubleshooting methods.
One method is to disconnect and reconnect the headphones. Another is to remove the remote batteries. After a few seconds, insert the batteries again.
Another trick is to un-pair the remote from your TV. Now, pair the remote again with your TV. If this does not solve the problem, move on to the next solution.
10. Fix the Nintendo Switch Wifi
Many Roku TV owners face the restart issue due to Nintendo Switch Wifi. It interferes with the smart Hisense Roku TV. More specifically, the issue arises while the users play Pokemon.
Although Roku has released an update to resolve this problem yet it keeps on happening. Either you have not installed the update properly or there is any other update available.
You can resolve this issue by following these quick and easy steps;
- First, update your Hisense Roku TV.
- Next, power cycle it by unplugging and re-plugging the power supply.
- Turn the Airplane mode on and then turn off the “Nintendo Switch Wifi.”
- Finally, reboot your TV and check its performance.
11. Clear the Cache
Roku TV also stores data in the cache to make it readily available. A soft reset or cache clearance can solve your issue. It does not affect the settings of your TV. It just frees up some space in your TV’s memory.
You can clear the cache by the following process;
- On your Roku remote, press the Home button 5 times.
- Next, press the “Upward Navigation” button one time.
- Now, press the “Rewind” button and “Fast Forward” buttons 2 times each.
- This will clear the temporary memory or cache of your Hisense Roku TV.
12. Restore your Roku TV to Factory Settings
Resetting to factory settings is the ultimate solution for all software issues. Restoring your device to the factory settings will delete all the data.
You will have to reinstall the apps and channels again. Moreover, you will be re-customizing all the settings. So, consider this option as the final one.
- Follow these instructions to perform a factory reset on your Hisense Roku TV.
On your TV remote, open the menu by pressing the “Home” button.
- Go to settings and then to “System Settings”.
- Next, scroll to tap the “Advanced System Settings”. Bottom of Form
- Choose the option “Factory Reset”.
- It will require a code, enter it and click the “Continue” button.
- Wait a few moments until the process is completed.
Related: Reset Hisense TV Without Remote
13. Seek Technical Assistant
All the above-mentioned solutions are very helpful for fixing your Hisense Roku TV which keeps on restarting. However, if all these methods fail then your TV has some intricate problem, maybe a hardware defect.
It is tricky to find it at home. So, you need to consult a technician or Hisense customer support. If your Roku TV is new and has not exceeded the warranty, you can submit a complaint to the company.
The company will consider refund, replacement, or fixing the problem. Another alternative is to consult a local and professional TV mechanic. You should consider this option if your Hisense Roku TV has exceeded the warranty.
This article is a comprehensive guide for you. If your Hisense Roku TV keeps on restarting, you should try all the 13 methods listed here.
It is better to invest some time in fixing your electronic devices rather than calling a mechanic. Because you can save money. Moreover, you also learn to handle technical gadgets.
Basic knowledge about the devices around your home is very necessary. In this age of technology, you must learn some technical things.
We always bring the best working solution for your problems. Stay in contact with us to learn more about the world of technology. Hope this article would help you if your Hisense TV also keeps restarting.